Privacy Policy

At Razed Casino, we take your privacy seriously. As a platform serving Australian players, we follow the principles set out in the Australian Privacy Act 1988, as well as international data protection standards. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By using razed.bet, you agree to the practices described below. If you have any questions, feel free to contact our support team.

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Information We Collect

We collect the following types of information to provide you with a secure and enjoyable gaming experience:

  • Personal details: When you register, we ask for your name, date of birth, email address, phone number, and residential address.
  • Login and account activity: We store your login times, gameplay history, and reward activity.
  • Payment information: This includes deposit and withdrawal data such as your chosen payment method, transaction amounts, and currency.
  • Technical data: Device type, browser, IP address, and location may be logged for security and optimisation.
  • Communication: If you contact our support team or engage with live chat, we store those interactions for quality assurance.

We do not collect or store your full payment card details on our servers.

How We Use Your Information

We use your data to:

  • Create and manage your player account
  • Verify your identity and meet legal obligations (KYC/AML)
  • Process your deposits, withdrawals, and bonus claims
  • Send account-related updates, promotional emails, and bonus alerts
  • Improve the website’s functionality and prevent fraud

We never use your information for purposes not directly related to your experience on razed.bet.

Data Sharing and Third Parties

We do not sell your information to third-party advertisers.

However, we may share necessary data with:

  • Payment processors: For transaction execution and fraud prevention
  • Verification providers: To complete identity and document checks
  • Gaming providers: To manage in-game functionality or disputes
  • Regulatory authorities: If required by law or during investigations

All third parties we work with are contractually obligated to handle your data securely.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in across sessions
  • Track performance of promotions and games
  • Understand user behaviour and improve our website

You can disable cookies in your browser, but some features of the site may not work properly as a result.

Data Storage and Security

Your data is stored on secure servers using the latest encryption technology. We implement access control, firewall protection, and two-factor authentication internally to minimise risks.

We retain your data only for as long as needed:

  • Account data is kept while your account is active and for 5 years after closure to comply with legal obligations.
  • Communication logs are kept for quality assurance and training purposes.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your data, unless we are legally required to retain it
  • Withdraw consent for promotional emails at any time

To exercise any of these rights, contact our support team at [email protected].

Updates to This Policy

This policy may be updated periodically to reflect changes in the law or our services. If significant changes are made, we’ll notify you via email or a banner on our site.

  • Effective date: 30 July 2025
  • Last updated: 30 July 2025

If you have any questions about this policy or how your data is handled, please get in touch via our 24/7 live chat or by emailing [email protected].

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